Skip to content

Reporting a problem

Android · iPhone · quillo.trUpdated:

Where: Bottom capsule › Tools › Report a problem; Settings › Account & Pro › About › Report a problem.
  1. 1Choose a type (PDF won't open, Not reading / voice, Translation, Scanned PDF, Appearance, Crash, Suggestion, Ai answer, Other).
  2. 2Write what happened and, if you like, how to reproduce it; add a screenshot.
  3. 3"Attach document" adds a copy of the problem document; "Attach technical details" adds the version, device, voice engine and recent event logs (document content is not sent; see it with "Show what will be attached").
  4. 4"Send by email": your mail app opens, and you just press "Send". If there is no mail app, the report is copied to the clipboard.

If the app crashes, a " closed unexpectedly" card appears on the next launch; "Report" adds the crash log to the report.

Web (quillo.tr): Settings › About › "Report a problem" or the card in Tools opens the same form; the report opens ready in your email app and is also copied to the clipboard. Add the screenshot to the email yourself.

Use for free

One account on Android, iPhone and quillo.tr; no ads.

DownloadOpen on the web

Updates, support and privacy: other topics

All help topics